Your visit to the hospital can have a dramatic effect on a patient's well-being. As a visitor, your support and compassion are very important to a patient’s recovery. It is also important to allow patients to rest so that they may heal. To make the visit beneficial, we suggest:

• Have no more than two visitors at a time.
• Carry on a cheerful conversation in a soft voice. Don't expect the patient to do a lot of talking.
• Plan on spending just a short time visiting. Although the visit is almost always welcome, it can be very tiring for the patient.
• If a patient is in consultation or in need of treatment, please step out of the room.
• If you are feeling unwell or have even a slight cough or sneeze, please do not jeopardize the patient's health by visiting. Consider a phone call or rescheduling your visit.
• When visiting, please do not sit on the patient's bed.
• If the patient you are visiting is sharing a room, please be mindful of the other patient's privacy and need for quiet.
• If you wish to bring balloons, only Mylar balloons are permitted. Latex balloons are not allowed in the hospital because of patient and staff allergies.
• We encourage you to check with the nursing staff before sending or bringing flowers. Flower delivery may be restricted in intensive care units as well as other patient care areas.

No Smoking Policy
Greenwich Hospital is smoke-free in all its buildings and parking garages, as well as on the grounds of all its facilities. We understand that hospitalization can be stressful and refraining from smoking may be difficult. Nevertheless, we expect you to respect our smoke-free policy as an extension of our dedication to your health and those around you.

Communication
Have a question or concern while visiting the hospital? Please let us know! Communication is very important in the delivery of quality care. Nurses, caseworkers and physicians are here to discuss issues with concerned caregivers.

We also have a Patient and Guest Relations Department that assists patients and caregivers when needs arise. Its staff serve as  liaisons to other departments or services within the hospital.
To learn more about Patients & Guest Relations, see Patients > Patients & Guest Relations >>