On rare occasions, hospitalization may be required for drug infusion, or to address pain or complications resulting from a rheumatology patient’s diagnosis, treatment or condition. Patients can be assured of compassionate, personalized attention by a team of experts across a wide continuum of care.
Whether an inpatient admission is for infusion, observation and testing or for surgery, Greenwich Hospital staff is available to answer questions and address any concerns that arise. Patient support services include organizing tests and admission procedures, making discharge arrangements, coordinating home care and rehabilitation services and helping patients understand insurance benefits.
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While in the hospital
Patients are cared for by a team that includes physicians, nurses, case workers and others. These healthcare professionals provide patients and families with the information, support and care necessary to address a variety of patient needs. Strong and clear communications are emphasized throughout the patient stay.
Patient rooms are comfortably furnished to accommodate overnight visitors if a family member wishes to remain with a patient. Each room has wireless Internet, telephone and TV service. Newspapers and magazines are available for delivery as well.
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Preparing for discharge
A case manager works directly with patients to review their insurance benefits. The case manager will also recommend post-discharge treatment options based on the patient’s insurance coverage.
Case managers also assist patients with discharge arrangements that may include transportation, support services, home care, medication management and rehabilitation referrals or placements.
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To contact a case manager, please call : 203-863-3336
or e-mail Annmarie.Coviello@greenwichhospital.org
Billing and Payment
Part of the discharge planning process includes helping patients fully understand the billing process in order to plan for payment. Case managers work closely with patients to clarify insurance benefits eligibility.
Patients may receive separate bills from providers other than the hospital. These may include physicians, such as the radiologist and anesthesiologist, and the laboratory.
about billing and how to pay your bill online >>