Patient Care Services

After the Baby is Born / Postpartum Unit
Once the baby is born, you will be moved to an attractive, spacious room that is equipped with color televisions, telephones and private lavatories. When possible, all patients are given private rooms.

Arrangements can be made to have your baby remain with you in your room around the clock. We encourage rooming-in so that parents and babies may become familiar and comfortable with each other before going home.

Occasionally, a baby will require extra care after birth and stay in the hospital's Newborn Intensive Care Unit. This unit is located next to the Maternity unit so parents can be near their babies.

A Helping Hand
The nurses on the maternity unit are flexible and helpful, and will make all accommodations to ensure that mothers and babies are as comfortable as possible. During the hospital stay, the nursing staff provides individual instruction on baby care as needed.

The nurses are also very supportive with breastfeeding, and the staff includes certified lactation consultants who can assist with special situations. Videos and other instructional materials are available in the classroom on the unit for parents to use at any time.

In addition, the pediatrician will visit your baby every day and assess his or her progress.

Gourmet Dinner
The hospital joins in celebrating the birth of each baby by offering the mother and her husband or guest a complimentary champagne gourmet dinner. This meal is normally served on the evening before the mother goes home, but it is also possible to choose to have it as a mid-day meal or a picnic basket to be taken home.

When You Leave

Discharge
Discharge time is 11:00am. It is helpful to send gifts and flowers home the night before discharge. The hospital's front entrance on Perryridge Road is to be used for departure.

For more information on discharge planning, documents to be signed before your departure, services available to you after you leave, or billing and insurance, see Patients & Visitors.

Infant Car Seat
The use of infant car seats is mandated by Connecticut state law, so be sure you have one set up in your car before it's time to go home.

WarmLine
The nursing staff is available 24 hours a day by phone. Please feel free to call the "WarmLine" any time if you have questions either before or after your baby is born. You will have the opportunity to discuss with the nurse your adjustment and any concerns or questions you might have. If there is a medical problem, we suggest you contact your obstetrician or your baby's pediatrician. The WarmLine number is (203) 863-3569.

Help at Home
For Au Mere Service that provides a helper in the home to "mother the mother," or for assistance with the new baby, please contact our Tender Beginnings Coordinator at (203) 863-3655.