Doctors may recommend an inpatient stay for certain gastroenterology patients. In this case, care will be delivered at Greenwich Hospital’s main facility at 5 Perryridge Road. Patients can be assured of compassionate, personalized attention by a team of experts across a wide continuum of care.
Whether an inpatient admission is for observation and testing or for surgery, Greenwich Hospital staff is available to answer questions and address any concerns that arise. Patient support services include organizing tests and admission procedures, making discharge arrangements, coordinating home care and rehabilitation services and helping patients understand insurance benefits.
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While in the hospital
Patients are cared for by a team that includes physicians, nurses, case workers and others. These healthcare professionals provide patients and families with the information, support and care necessary to address a variety of needs. Strong and clear communications are emphasized throughout the patient stay.
Patient rooms are comfortably furnished to accommodate overnight visitors if a family member wishes to remain with a patient. Each room has wireless Internet, telephone and TV service. Newspapers and magazines are available for delivery as well.
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Preparing for discharge
When patients are ready to return home, a case manager works directly with them to review insurance benefits and will also make a recommendation for discharge based on insurance coverage. Case managers also assist patients with discharge arrangements that may include transportation, support services, home care, medication management and rehabilitation referrals or placements.
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To contact a case manager, please call 203-863-3336or e-mail Annmarie.Coviello@greenwichhospital.org
Billing and Payment
Part of the discharge planning process includes helping patients fully understand the billing process in order to plan for payment. Case managers work closely with patients to clarify insurance benefits eligibility.
Patients may receive separate bills from providers other than the hospital. These may include physicians, such as the radiologist and anesthesiologist, and the laboratory.
about billing and how to pay your bill online >>