Mission, Vision, Values

Greenwich Health Care Services, Inc. a member of the Yale New Haven Health System (YNHHS) enhances the lives of those we serve by providing access to integrated, high-value, patient-centered care in collaboration with others who share our values. The vision is aspirational, reflecting the imperative that patient care must provide the value – high quality, patient-centered, cost-conscious – that patients and payers expect. It also acknowledges the need to carefully choose partners to achieve our goals.

Greenwich Health Care Services, Inc. is committed to innovation and excellence in patient care, teaching, research and service to our communities. The mission reflects the purpose and the underlying commitments that have been a hallmark of Greenwich Hospital and YNHHS.

Our new system-wide values reflect responses for a “desired culture” from more than 7,600 YNHHS employees, leaders and physicians on the 2012 Values Assessment Survey. The values, which are expected to be demonstrated in both individual and organizational behaviors, are: patient-centered, accountability, integrity, respect and compassion.