Patient Billing

Patient Billing representatives at Greenwich Hospital are happy to answer all of your questions about your bill:

• Call 203-863-3025, Monday-Friday, 9am-4pm. Please have your bill ready.
• E-mail us at billing.help@greenwichhospital.org
• Fax 203-863-3433.

To request a detailed bill, leave a message 24-hours/day at 203-863-4567. The bill will be mailed the next business day. Your Greenwich Hospital bill covers services you received at Greenwich Hospital as an inpatient or outpatient. This includes your room, meals, medications and other hospital services. To learn more about your bill see:

• Tips for managing your bill
• Frequently Asked Questions

Online bill pay
Greenwich Hospital offers convenient online bill pay. Pay your bill quickly without enrolling or enroll and manage your personal account.

Other bills
Laboratory or diagnostic tests such as X-rays or blood work are generally not a part of your hospital bill and will be billed separately. The fee charged by your physician(s) is also not a part of your hospital bill and is billed separately. Contact those providers with questions about those bills.

If you have questions about your managed care or insurance, see Managed Care/Insurance.

Availability Of Hospital Funds
Greenwich Hospital has financial assistance programs and funds available, includingfor eligible patients. These include “hospital bed funds,” which are given to the hospital to assist patients whose care is not covered by an insurance plan or government program. hospital bed funds, given to the Hospital to provide care to patients including those who are not covered under, or receive services not covered under, insurance or governmental programs, and Recipients of hospital bed funds must meet the following requirements:

1. Show compelling hardship or personal circumstances which warrant providing financial assistance, and/or
2. Have an income at or below the following levels, which are 250% of the Federal Poverty guidelines:

   Family Unit Size	Monthly Income	Annual Income
   1	$     2,256	$     27,075
   2	3,035	36,425
   3	3,815	45,775
   4	4,594	55,125
   5	5,373	64,475
   6	6,152	73,825
   7	6,931	83,175
   8	7,710	92,525
   For each additional person add:	779	9,350

Other funds to provide financial assistance to patients are held by outside trustees and are also available. Additional funds may become available annually.

If you think you may be eligible for Hospital hospital funds,, you may request an application from the Patient Financial Counselor at 203- 863-3013. After we receive your completed application, we will determine your eligibility within a reasonable time before your intended service, or within approximately 30 days. If you are denied hospital funds, you have the option to reapply.

The estimated total annual amount of free care available for all these funds is $600,000 ($300,000 from hospital bed funds and from other charitable funds held by the hospital and $300,000 from funds held by outside trustees.)

You may also qualify for other kinds of financial assistance such as Medicaid. If you are a resident of the Town of Greenwich, you may be qualified to becomea member of the hospital’s Outpatient Clinic.

Public Law No. 91-348, P.A. 03-266
Date: October 1, 1991
Revised: February 2009